Frequently Asked Questions

Here are some of the questions we get asked the most. If you’re looking for more info on how we work with our vendor partners, check out our Vendor FAQs.

What is WinklerMarket?

WinklerMarket.com is your one-stop shop for everything local. We help you buy whatever you need and have it delivered from Manitoba makers & sellers to your door.

 

Does WinklerMarket deliver?
Yes we do! You pay a single, modest delivery fee, choose products from as many different vendors as you like, and we bring them to your door in one delivery (anywhere within Winkler city limits).

 

How long does it take to get my order?
You place your order by 6pm Tuesday each week, and we deliver it to you on Friday. Over time, we plan to deliver more often — stay tuned!

 

Can I pick up my order instead?
Yes you can! Local pickup is free. You can choose to get your order from the vendor as curbside pickup.

 

What happens if I miss my delivery?
If you aren’t home during our delivery drop off times or if we are unable to get your order to you, we will reroute your product to our location and you can arrange for pickup here.

Why choose WinklerMarket?
We started WinklerMarket as Winklerites who want it to be easy for local buyers and sellers to reach each other, because we believe that a thriving community of growers, makers and merchants is the heartbeat of any great city. Having more dollars spent by Winklerites stay in town isn’t just about supporting the local economy, it’s also about celebrating the locally owned businesses that give our city its vibrancy. We hope you’ll join us!

 

Where do WinklerMarket products come from?
Everything on WinklerMarket.com is either made in Manitoba or sold by an independent local retailer. We highlight products that are made in Manitoba.

 

Wait, so not on everything on the site is made in Manitoba?
That’s right — we’re proud to partner with Manitoba makers & merchants, including independent local retailers. The idea being: if you want something that isn’t made in Manitoba, we’d like to offer you the option of buying it from a local retailer before resorting to Amazon or a big-box store. If you’re only looking for products that are locally made, check out the ‘Made in Manitoba’ section of our site!

I’ve registered but didn’t receive my verification email. What do I do?
First, check your Spam or Junk Mail folders in your email account. If your verification email hasn’t arrived in one hour, please contact us and we will resend the email to you.

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